Collection clerks collect payments on overdue accounts and bad cheques and locate debtors to make collection arrangements. They are employed by collection agencies, utility companies, department stores, loan companies, banks and credit unions, and by financial and licensing departments within governments.
大类 1 · Business, finance and administration occupations
bill collectorcollection clerkcollection officer (except taxation)collections investigation officercollectorcredit and collection clerklocator - collectionskip tracer - collection
查看全部 17 个官方职位名称
advertising collectorbill collectorclaims collectorcollection agent (except taxation)collection clerkcollection officer (except taxation)collections investigation officercollectorcredit and collection clerkfinancial collectorinspector and bill collector - electric power companyinspector and bill collector - gas companyinstalment collectorinsurance premium collectorloan collectorlocator - collectionskip tracer - collection
Main duties · 主要职责原文
6
Notify debtors of overdue payments and accounts by telephone, mail, and registered mail, and continue the notification process if reply is not received
Resolve collection issues by making payment arrangements by telephone or visit to debtor
Recommend further action or discontinuation of service in cases where payment is not forthcoming
Trace and locate debtors, and may contact debtors' friends, neighbours, relatives and employers to obtain information
Answer correspondence, prepare reports and maintain records and files related to collection work
May work with on-line accounts and systems.
Employment requirements · 任职要求
4
Completion of secondary school is required.
A business college diploma may be required.
A period of on-the-job training is often provided for collection clerks and collection officers.
A collections licence issued by the province or territory of employment is usually required.
Additional information · 补充信息
1
Progression to senior or supervisory positions is possible with experience.
Exclusions · 不包含职业
3
Accounts receivable clerk (See 14200 Accounting and related clerks)
Collection supervisor (See 12011 Supervisors, finance and insurance office workers)
Tax collection officer (See 12104 Employment insurance and revenue officers)
官方来源仍可一键核验
Source: Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0, September 28, 2021. Reproduced and distributed on an "as is" basis with the permission of Statistics Canada.