TCFCA 学习空间
TCFCA 学习空间
Hotel front desk clerks
酒店前台服务员负责预订客房、向客人提供信息和服务并收取服务费用。他们受雇于酒店、汽车旅馆和度假村。
Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.
中文内容为本站机器翻译，未经加拿大政府审核；申请与职业匹配请以英文原文为准。
维护空缺、预订和房间分配的库存
Maintain an inventory of vacancies, reservations and room assignments
登记抵达的客人并分配房间
Register arriving guests and assign rooms
通过信件、电话和亲自答复有关酒店服务和注册的询问，提供有关社区可用服务的信息并回应客人的投诉
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
使用计算机或手动系统编制和检查日常记录表、客人帐户、收据和凭证
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
向离开的客人出示费用单并接收付款。
Present statements of charges to departing guests and receive payment.
通常需要完成中学教育或等效项。
Completion of secondary school or equivalent is usually required.
可能需要完成为期两年的学徒计划，或前台运营或酒店管理方面的学院计划。
Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management may be required.
宾客服务代表行业认证可在萨斯喀彻温省中获得，但自愿。
Guest services representative trade certification is available, but voluntary, in Saskatchewan.
通过额外的培训和经验，可以晋升到住宿经理等高级职位。
Progression to senior positions such as accommodations manager is possible with additional training and experience.
Source: Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0, September 28, 2021. Reproduced and distributed on an "as is" basis with the permission of Statistics Canada.
Statistics Canada CSV 不标注 individual essential duties。 本站不会把某一行自动编造成 essential duty，具体分类仍需用户或专业人士核对。